Data privacy

BTG Spedition & Logistik GmbH (hereinafter BTG) takes the protection of the personal details of its customers seriously and always acts in accordance with applicable data protection legislation.

marker.svg Information about data processing

Name and address of the person responsible for the processing
The responsible party as defined by the General Data Protection Regulation is:

BTG SPEDITION UND LOGISTIK GMBH
IZ NÖ Süd, Straße 14, Objekt 32
2355 Wiener Neudorf, Austria
Phone: +43/2236/62555-0
Fax: +43/2236/62555-950
eMail: office@btg.at
Web: http://www.btg.at

Recording of personal details 
For a single website visit, we only store access data in what are known as server log files. This is data that your browser provides, with no reference to any individual, specifically:

• browser type/version
• operating system used
• referrer URL (the page previously visited)
• host name of the accessing computer(IP address)
• time and date of the server enquiry

Such data cannot be assigned to specific persons. These data are not merged with other data sources and the data are also deleted after a statistical evaluation. For this, user accesses to our websites are saved in the server log files, including the IP address. These log files are processed on a monthly basis for statistical purposes after which they are deleted. It is not possible to identify an individual person through our use of this data.
A few functions on our website ask visitors to provide some personal details, e.g. name, e-mail address. Names and other details are provided here on a purely voluntary basis. Your data are then processed immediately by us on servers based in Austria, so it is covered by the EU-stipulated level of data protection. However, we draw your attention to some possible exceptions in relation to third-party provider tools that have servers located abroad.


Recording of data

Whenever you fill in our contact form, we use that information to contact you in relation to what interests you. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. Your data will be deleted after we have finished processing your request, if you would like this to happen and said deletion does not conflict with any statutory retention requirements.

First name, last name, eMail address, telephone number, postcode, street, house number, town/city

Insofar as you have authorised the use of personal data for special purposes, subject to the reservation of consent, you may revoke said consent at any time. The data will then be deleted by us. Data that you have entered in the course of the online contact request with us will not be disclosed to third parties. You are entitled to restrict your consent to the use of your data. Then they will only be deleted within the scope of the restriction.

Purpose of use
We use your personal details for the following purposes: To deliver the services you wish from us, in particular to process your enquiry.

Contract data processing
Due to a special agreements about the processing of personal details in an order, your details are capture, processed and used by our webspace provider, Koerbler GmbH, Hofweg 1, 8430 Wagna, in the context of the processing of order-related data as defined in Article 28 of the GDPR and in accordance with the legislative stipulations in our order. Data about any access to our website shall only be stored on servers in Austria. However, this does not permit any transfer of personal details to third parties in connection with data protection legislation. We here at BTG remain responsible to you in respect of data protection legislation.

Rights of data subjects 
– Revocation
You are entitled at any time to revoke your consent to the storage of your personal details. You are also entitled at any time to revoke your consent to the capture and storage by ourselves of any other data you may choose to provide on a voluntary basis. Please note that, in order to protect your privacy and security, we will verify your identity before you can take such action.
If you object to the use of your data for the future and/or want to revoke consent given, please turn to the following address, if possible enclosing a copy of your identity card: office@btg.at.
In the case of the revocation of your consent to store, process and use your personal data, we will immediately delete or block all your stored data.

– Blocking, deletion and correction of your personal data
You have the right to restrict, object to, block or delete and/or correct personal data stored with us. You also have the right to transfer data.

– Right to information
You can request confirmation from us as to whether and to what extent we process your data.

– Right of appeal
If you are of the opinion that in processing your data we are violating Austrian or European data protection law, we ask you to contact us in order to clarify any questions you may have. Naturally, you also have the right to appeal to the Austrian data protection authority or to a supervisory body within the EU.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses text files known as cookies, which are stored on your computer and enable your use of this website to be analysed. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the USA. In the event that IP anonymisation is activated on this website, however, your IP address will first be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted in conjunction with Google Analytics from your browser will not be merged with other data in Google’s possession. You may prevent cookies being stored by selecting the appropriate settings on your browser; however, please note that if you do so you may not be able to take advantage of the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: (http://tools.google.com/dlpage/gaoptout?hl=de)

IP anonymisation
We would like to point out that, on this website, Google Analytics has been extended by the code “anonymizeIp” to ensure the anonymous collection of IP addresses (so-called IP masking). You can prevent the collection by Google Analytics by clicking on the following link. This will set an opt-out cookie that prevents your data from being captured when you visit this website:
deactivate Google Analytics

Privacy policy for cookies
Our website uses cookies. These are small text files that make it possible to store specific information related to the user on the end device of the user while making use of the website. Cookies enable us to identify frequency of use and the number of pages used, to analyse visitor behaviour when visiting web pages and this also enables us to design what we offer in a more customer-friendly manner. Cookies remain saved at the end of a browser session and can be called up the next time a page is visited. If you do not wish for this, you should set up your Internet browser to refuse to accept cookies.

Google Maps
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data about the use of the maps features by visitors to the websites. For more information about Google’s data processing, please refer to the Google Privacy Policy at https://www.google.com/intl/en/policies/privacy/. There you can also change your settings in the privacy centre, enabling you to manage and protect your data.

Length of data storage
Personal data are stored for the duration of the statutory retention period. After the deadline, the corresponding data will be routinely deleted if they are no longer required to fulfil the contract or to initiate a contract.

Updating the regulations
BTG reserves the right to change these provisions at any time in accordance with business requirements.

You can contact us at the following contact details:
BTG SPEDITION UND LOGISTIK GMBH
IZ NÖ Süd, Straße 14, Objekt 32
2355 Wiener Neudorf, Austria
Phone: +43/2236/62555-0
Fax: +43/2236/62555-950
eMail: office@btg.at
Web: http://www.btg.at